Problem solving… before the client is aware they even have one!!
8.30am ☎️ “ring ring” hello Mr. client … so, you know that Cashflow problem we identified last month? That’s now a £150k gap to fill! ????Make some calls/send some emails???? By close of the day: 2 offers secured £150k minimum borrowing achieved for the client Panic over Happy client ‘Making Lives Better’ Great way to end the week
Exam success
Rachael hit an amazing 85% in her recent modular exam. This year’s going well!!
Our clients help us, help others
Recently, Steve and Andy had meetings with three clients. Thank you to Suzanne, Ian and Colin, all of whom gave us great ideas for improving our service. Our long-standing clients feel more like friends and partners than clients. Treat them like that and they’ll support you through your tougher times too.
Into London
Last week, Steve spent time in London. Meeting people and building relationships is his favourite part of the job. If you’d like to meet us and find out how we can Make Your Life Better, drop us a line, or get in touch through any of our social media channels.
Running a limited company needn’t be daunting
Many clients are initially hesitant about incorporating their business. Often, horror stories heard at the pub put them off. There’s no need, as we can support you through the transition and as part of our ongoing support. Steve met with two separate clients last week, and was able to show them how to achieve the better protection and lower tax bills that come from limited company status.
Penalties successfully repealed by Sydney
Last week Andy and Sydney sat down and appealed some PAYE penalties for a client. These appeals were accepted and a fine of over £1000 was cancelled. The client was thrilled!
Personal Success
We were delighted to learn today that Paul has passed his driving test. A huge “WELL DONE” to him!
Our growing team!
During the past month we have welcomed three new team members – Paul Cookson, Becca Crocker, and Mike Walkden have joined us as accounts seniors, and will be a great asset as Numbers grows. Why not pop in and say ‘hello’ in person?
Office refit
We are starting to run out of space – in addition to wanting to create a couple of areas in the office for collaborative working, so that we can communicate fresh ideas that will benefit our clients. To achieve this goal, we are working with a local company, ‘Scribble and Think’. Work will hopefully start at the end of the Spring, and we’d love you to come and have a little look when it’s done. We’ll keep you posted!!
Research and Development
Research & Development is for more businesses than just those in white coats! We have recently assisted a client in the professional sector to secure an R&D tax credit payment from HMRC in excess of £10,000.