Two clients have been embroiled in long-standing disputes with HMRC. In both cases, HMRC have refused to accept client figures, but will not provide definitive lists of information they need to settle the cases. Last week, Steve met with both clients (1 in person, 1 by telephone), to initiate the next stage in our attempt to close down these issues. Sometimes, ‘Making Lives Better’ means fighting for the “Davids” of this world against the “Goliath” that is HMRC!